[Resolved]  Yepme.com — Order canceled and money not refunded

Address:

Mumbai City, Maharashtra

Order Id : 7169385. On 28th May, placed an order for two wrist watches and made the payment online through debit card. Checked the order status and it appeared in "Pending for verfification".

Called customer care and they said due to some address verfircation they product could not be dispatched. Spoke with customer care the next day, they said they forwarded the concern to the concerned team and they will be calling me. No call recieved. Then called customer care again and spoke with supervisor who said that there were some technical errors with the website and the product amount I paid was less. Hence, they did not dispatch it. He said concerned team will call for further instructions. No call received.

Then checked the order status and it has been cancelled. No one called me from concerned team. No communication through emails. Cancelled order without my consent and no refund.