Yepme.com — order canceled but amount not refund

I ordered yepme clover premium kurti on 23/09/2017 with order no 33886546 and made online payment for the same. I canceled my order due to late delivery date after making online payment on dated 23/09/2017.
Company also sent me an sms regarding cancellation of my order and it was mentioned that the refund will be process within one week.
I have not received any refund till now (04/10/2017), company customer service is very poor.

Please help me to recovery of my refund amount.
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I have ordered one pair of shoe in yepme one month back, order ID:33851372. that order was automatically rejected and money also not refunded back to my account. I kept on trying to contact customer care, but no one is answering my call. Either deliver my order or refund money back.
Order no[protected],
Placed on dt- 22/9/17.
Now showing that the order was cancelled. Whereas I am not cancelled the order. Which expected date of delivery was 30/9/17.

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