[Resolved]  Yepme.com — order cancelled by yepme but not refund the amount

Address:New Delhi, Delhi, 500056
Website:YEPME.COM

I was order product, yepme website and pay the amount through online
After 2/3 days the yepme site are cancell the order automatically, and not refund the amount
I was called 2/3 times, same they are always say, after 14-21 days your amount is refunded, but still i'm not getting the amount,
Order 12th july & 31st august, they are cancel the order but not refunded

My latest order no 31st july[protected]
My mobile no as per record - [protected]

Kindly resolve the issues
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 2, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
Yepme.com Customer Care's response
Dear Customer,

Thank you for writing to Yepme.

This is with reference to your query regarding order number[protected].

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm Regards,
Yepme
Aug 04, 2017
Updated by jeet95
IN THAT ACCOUNT, I ORDERED 12TH JULY, THAT WAS ALSO CANCELLED BY YOU & STILL IT IS NOT REFUNDED.
Complaint comments 

Comments

I highly recommend to all viewers or buyers do not purchase of any garment from yupme i am trying to reach customer centre since 1 week they don't attend i wanted to exchange my garment what a rubbish and fake fraud company

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yepme.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    2312
    Pending
    90
    Resolved
    1197
    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information