[Resolved] Yepme.com — Order cancelled without any information and no refund made

Bhavika Nankani

from Jhunjhunun, Rajasthan

Address:	122001
Website:	YEPME.COM

ORDER NO: 33769715 EMAIL ID:[protected]@gmail.com
i placed an order with yepme on 22 june and made the payment through credit card, a sum of Rs. 500 was deducted but even though i provided my email id and contact no. no information regarding my order confirmation was received.
However, it did show on my yepme account that the expected delivery date was 28 june. I waited on but after no update or delivery of the product after a few days. I put up a complain on yepme.com and recieved an auto-generated mail and the next day i tried calling the customer care but no response.
But to my major disappointment, they cleared out the information that showed ON MY ACCOUNT AS WELL AND NO REFUND OR INFORMATION ABOUT ANY CANCELLATION WAS RECEIVED.
Now i realize why lead customers to make online payment by giving 20% discount and end up eating all your money!!!
NEVER EXPECTED THIS FROM YEPME TO PLAY SO CUNNING AND CHEAT CUSTOMERS!!FRAUD !THIEF!CON!

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Aug 14, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to Yepme.

This is in reference to your concern regarding refund of order number[protected] .

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform
you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm Regards
Yepme