[Resolved]  Yepme.com — order failed but no money debited

I placed an order on 24th september 2017 at 5 pm and made the payment of rs. 1927/- through paytm. It showed as failure and the order status was 'verification pending'. But now the order status shows as 'rejected' but i haven't got my money back. I have been calling your customer care but nobody responds. How can i get my money back.

Id: 33887861
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Nov 5, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We would like to inform you that as per our policy as per our policy your refund will be process within 14-21 days.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme
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