Yepme.com — order id 34084400 not received

Address:Gurgaon, Haryana, 781012
Website:YEPME

I have purchased an item with the above order ID on 2/7/2018 through internet banking amounting Rs 778/-, but in yepme site the order is still displaying as "ready for dispatch" and moreover the company is not responding to any of our mails, the customer care number is also not responding, please help in this regard. If it is not resolved what are the steps I can initiate against this company legally.
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I ordered a bomber jacket worth 800rs on 2nd july 2018, my order number is 34084374 i payed through my debit card . It is still saying that its not dispatched.I want my product to be dispatched quickly or i must get my money refunded.when i call the customer services of yepme no one attends the call.

Upasana Shukla's reply, Jul 26, 2018
Same here .. have the responded you?
Order no 34082826 purchased on 22/06/18 not delivered in my address & amt deducted from my bank account
I have logged a complaint no 3072043 but response not received
Email also sent from my registered e mail in [protected]@yahoo.co.in
Your customer care number also not working
I am not satisfied from you service
Solve customers problems quickly otherwise yepme you gonna done.. I ll take some legal actions.. I want my money back or else deliver my product.

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