[Resolved]  Yepme.com — order is cancelled by yepme. not responding to email not responding to call

Address:Chennai, Tamil Nadu, 600100
Website:www.yepme.com

My wife has placed an order with yepme on 14th july 2017. All transaction was successful and i was expecting the product delivery. But after couple of days, i got to know that my order got cancelled by yep me. I have tried to reach their customer care through phone as well as through email. But unfortunately i did not get any response. totaly fraud site. Not sure why this company is not banned.

I have mentioned my order details below. Please can you consider it as higher priority and help me to get refund my order as soon as possible. Now it has been 5 months and i did not get the refund yet. Please let me know if you need any further details.

I would like to hear from you on this at the earliest.

Order number:33789836
Order date: 14th july 2017
Total amount: 548
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Jan 7, 2018
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2017
Yepme.com Customer Care's response
Dear Customer,

This is with reference your concern regarding your order[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme
Dec 07, 2017
Updated by Nijo Joy
Thanks for your email. I have sent more than 6 email to "[protected]@yepme.com" and not received even a single response from them. Please can you resolve this ASAP? Now it has been more thank 5+ months I have paid the amount and it is not yet refund. Customer care number is not even picking up the call
Dec 07, 2017
Updated by Nijo Joy
This complaint is not yet resolved. I haven't receive the refund yet. How can you say that it is resolved?
Dec 07, 2017
Updated by Nijo Joy
Please refund the amount (548) as soon as possible
Dec 13, 2017
Updated by Nijo Joy
Hi Team,

Any update on this?

Regards,
Nijo
Dec 21, 2017
Updated by Nijo Joy
Any update on this?
Jan 02, 2018
Updated by Nijo Joy
Any update on this?
Complaint comments 

Comments

You have been fooled and cheated and you are not the only one. Many people have been cheated. Just search for yepme complaints in this forum and you will know. Now you need to file complaint with indian government consumer helpline against yepme like many have done.
See this previous complaint https://www.consumercomplaints.in/yepme-com-paid-amount-not-refunded-c1805226

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