[Resolved] Yepme.com — Order No _ 12026028 & 12025892 _ Complain | |||
To, M/s YepMe.com 312 F, 3rd Floor, Centrum Plaza, Golf Course Road, Sector 53, Gurgaon – 122001, Haryana, India Dear Sir, We regret to inform you that the items received from your end are of Defective Quality. I am really disappointed on this issue. I had a great faith on your brand and lot of purchases I have done for my family from you. But this time I have received the consignment with unbuildable variation. My Order No. [protected]dt-07 Feb 2015) – Received OK [protected]dt-30 Jan 2015) – Received OK The problem is with the Order No [1] 12026028 [Yepme Tramp Sports Shoes - White & Grey ] (dt-07 Feb 2015) – The front portion of the show has difference in Size, clearly visible (Photo enclosed for reference) [2] 12025892 [Yepme Premium Sports Shoes - White & Red] (dt-07 Feb 2015) – The leaf size is difference in Size, one is TOO short another is of standard size. (Photo enclosed for reference) I work in different place, few days back I have returned on annual leave and opened the consignment at home. Shocked to see these defects. Still I believe a brand like YepMe defiantly will take initiative to resolve these issues to avoid breakdown of goodwill. Will be waiting for your response. Jay Guha Neogi Manager, Monteviot Tea Estate Kurserong, Darjeeling West Bengal Pin : 734203 Ph : [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. | |||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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We sincerely apologize for the inconvenience caused to you.
This is with reference your concern regarding refund of order id 12026028 and 12025892 .
We regret to inform you that as per our 30 days return and exchange policy has been expired, so we are unable to provide refund or replacement.
In case of any further assistance and feedback, please feel free to contact us at[protected], you can also write to us at [protected]@yepme.com.
Warm Regards,
Yepme Team