[Resolved]  Yepme.com — order not dispatched

Address:Ernakulam, Kerala, 682032

My name is gokul c r. The complaint is regarding an order i placed on www.yepme.com.The order no is 33960231 the date in which i placed the order is 12-11-17 for an amount of 598. And even after 5 days the status shows ready to dispatch i called them a lot of times but nobody picked up the phone. I then tried to cancel the order but it didn’t get cancelled i think they are cheating customers and it’s a fraud company

My contact no is [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Feb 6, 2018
Complaint marked as Resolved 
thety didnt resollve the issue the money didnt received back
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Nov 22, 2017
Yepme.com Customer Care's response
Dear Customer,

Thank you for writing to Yepme.

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm Regards,
Yepme
Feb 06, 2018
Updated by gokul cr
ITS 06/02/2018 the incident happend about 3 months now.But i didnt received my money back.The company is fraud and they are cheating the customer.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yepme.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    2312
    Pending
    90
    Resolved
    1197
    Yepme.com Phone
    +91 11 6637 2424 (Customer Care)
    +91 124 6637 2424 (Customer Care)
    Yepme.com Address
    Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
    View all Yepme.com contact information