[Resolved] Yepme.com — Order Pending | |||||
My order number is 33776185 i ordered on 26th june 2017 and my expected delivery date was 2nd July 2017. Later waiting till 2nd july 2017 i did not received my order. Even tracking through my order id it did not showed anything. It always showed this order number not available. Further even calling customer care so many times continuously they did not attended my call it showed waiting. Now after going in my yep me account my order details which used to display earlier vanished. I am in total shock right now that how can yep me can do this kind a stuffs to their customers. I request and hole that I would recieve ny yepme order as soon as possible. Was this information helpful? | |||||
Aug 20, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jul 04, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order number[protected] We regret to inform you that as of now we are unable to process your order placed with us. The product as selected by you has received over whelming response and is currently not available; hence we are unable to deliver the same to you as promised. As a process we are going ahead and canceling your order. We have raised a request for a refund of your entire payment. The same will be processed in next 14-21 days In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team Verified Support Jul 08, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order number[protected] We regret to inform you that we have activated the same coupon you have used.Kindly place fresh order with the same coupon code In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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