[Resolved]  Yepme.com — Order rejected and no refund initiated

Address:Gurgaon, Haryana, 452002
Website:www.yepme.com

I purchased clothing online through yepme website on 03 may 2017 worth Rs1448 and was expecting my parcel within a week. I placed an order and money got deducted from my account and later after 2 weeks I came to know that my order has been rejected due to non availability of stock. I regesterd a complaint in the yepme company through phone and I was assured to get my money back within 10 to 14 days. Sir after 20 days I again made a call to yepme customer care and they assued my refund within next 5 days, however still after over 2 months time my refund has not been processed by the company. Now I want to regester a complaint against the company so as no other customer can suffer like this again in future. My order no is 33599376 from account [protected]@gmail.com
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Aug 5, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding order number[protected]

We would like to inform you that we have forwarded your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team
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