[Resolved] Yepme.com — Order undelivered/undispatched | |||||
Dear yepme, I used to be a blind yepme customer, not anymore. I had ordered 3 watches worth around 900/- with order id: 32393070 on september 25th 2016 which showed me status as order pending for dispatch until today. However i have waited 14 long days only to know that current status is order rejected. I even tried to call yepme customer care and they made me to wait for 20+ minutes but i could never talk to your executive. I want you people to know that neither i have received any updates from your side, nor my refund back. The service that you provide to your valuable customers are extremely disappointing. Please dont showcase products which you cant deliver. If this goes on yepme would loose more than 4 valuable customers who are part of my family. All i can ask for now is that the refund should be made asap, also please improve your service. Was this information helpful? | |||||
Nov 10, 2016 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Oct 10, 2016 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund against order number[protected]. We would like to inform you that as per policy it will take 14-21 days for processing your refund in your account. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Warm Regards, Yepme | |||||
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