[Resolved] Yepme.com — paid money but order not received | |||
Sir, First order no 33762437, around 40 days old, ordered & paid money online, item not yet received and upon checking recently, it got cancelled with out any intimation to me. Second order no 33795213, around 15 days old, ordered & paid money online, item not yet received and upon checking recently, it got cancelled with out any intimation to me. You make so many good products @ reasonable rates, but your customer support is not good. Tried to contact through phone, even after ringing for 10 mins, nobody attends. Emails sent to you not reaching you due to some problems @ your end. Pl either despatch the orders, or at least let me purchase your other products. If both are not possible, please refund me. Pl take some action at the earliest. Pg nandagopal Was this information helpful? | |||
Sep 3, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Aug 03, 2017 Yepme.com Customer Care's response Dear Customer, This is in reference to your concern regarding 33762437, 33795213. We would like to inform you that as per refund policy it will take 14 to 21 days. In case of any further assistance and feedback, you can also write to us at [protected]@yepme.com Warm Regards, Yepme | |||
 1 Comment | |||
Comments
My order no.33780537 and i have placed order in the first week of july and still now i have not received and no intimation sent regarding delay. This is not a good customer experience. I am a customer of yepme for the past 2years.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
2312
Pending
90
Resolved
1197
View all 2312 Yepme.com reviews & complaints
+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
View all Yepme.com contact information