[Resolved] Yepme.com — parcel not delivered

sukanya1909

from Kolkata, West Bengal

Address:	Kolkata, West Bengal, 700103
Website:	Yepme.com

Hello,
I have ordered 3 tops on 26th june, 2017 from yepme app. Earlier it was shown that my orders are ready to dispatch, and the expected arrival date was 2nd july, 2017. I haven't received them yet, and now in my account it says, "no orders found". The grand total was 657 inr and i made the payment online. The money isn't refunded as well.
Its been almost a month now. I've tried contacting through your official email id i. E. Customer. [protected]@yepme.com as well, but i didn't get any response. Hence, i would like to request yepme to look into the matter and solve it as soon as possible.
A screenshot of the money debited has been attached.

Customer name: sukanya ghosh
Contact no: [protected]

+1 photos

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Oct 12, 2017

Complaint marked as Resolved

Its been almost 4 months now, and still no action has been taken.

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Aug 02, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

Sep 25, 2017

Updated by sukanya1909 I haven’t received the refund yet, and neither the products. It’s been almost 3 months since I’ve placed the order.
And as I was told, I’ve sent a mail to Yepme as well, but there was no response to my mail.
Is this a joke?? I was being polite to you people out of courtesy. But then I realized that you don’t understand such language. What do you people think of yourself by snatching other’s money??? Is this a way or a strategy to run your company??
I’m telling you that if you guys don’t return my money, then seriously you people have to pay for your actions...that too this time in a different manner!
Do keep this in mind...

PS: a screenshot has been attached of my sent email.