[Resolved]  Yepme.com — payment debited but order not confirmed

Address:Gurgaon, Haryana
Website:Yepme.com

Hi,

Please assist as payment made to your site..

Order # JMBK[protected]

Date 26 Oct 2017, 08:06 PM IST

Product Amount Paid to YEPME on 26 Oct 2017 rs.339

TOTAL AMOUNT rs.339

However did not receive any order confirmation or product from you nor received failed transaction report and refund amount still to be credited back to a.c, it's more than a month I am desperately trying to contact you, but all efforts in vain as cannot complaint through automated form online as no order details and customer care calls are unanswered despite hours of wait time.

thanks and regards

ajit
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Jan 14, 2018
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Dec 06, 2017
Updated by Nirvana Moksh
FYI the above said payment was made through mobikwick wallet, transaction confirmed successfully with same order id.
Verified Support
Dec 08, 2017
Yepme.com Customer Care's response
Dear Customer,

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order matching your email id. We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com
Complaint comments 

Comments

You have been fooled and cheated and you are not the only one. Many people have been cheated. Just search for yepme complaints in this forum and you will know. Now you need to file complaint with indian government consumer helpline against yepme like many have done.
See this previous complaint https://www.consumercomplaints.in/yepme-com-paid-amount-not-refunded-c1805226

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