Yepme.com — payment done to yepme buy order not placed

Website:www.yepme.com

I have ordered a pair of shoe on 13th nov 2017 but the order was not place but money for same order was deducted from paytm as i have chosen online payment method. I tried 2nd time but the same problem persisted again. I have attached the screenshot with this mail and want my money back.
No one in the customer care is picking up the call nor they are giving me password reset link neither no one from paytm is answering my query.
Email - [protected]@gmail.com
Phone - [protected]
+4 photos
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Don't send my product. My order no. 33548539

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