[Resolved] Yepme.com — Payment taken but product not delivered. | |||||
Respected sir, My yepmi order id: 31602510. Order placed on dt. 17.07.2016. Please help me. i have placed an prepaid order for casual shoe at yepme.com from my user id "[protected]@gmail.com". i make the payment of rs. 374/- online through net banking. i got confirmation email in my inbox also regarding payment received and order confirmation. they promised me to dispatch the product within 48 hours and expected delivery between 23.07.2016. But when after 5 day's the product was not dispatch. today i contacted the customer care. they didn't bother to answer my problem and disconnect the call. and later when i checked my yepme account what i found is the order i have placed is vanished from my id. i am totally in shocked. i was trying to get yepme customer care executive and wanted to know about my order. they are not responding to my order id no. 31602510. I need your help. please sir please do something. they remove the order no from my yepme id. there is no email or sms regarding refund or whatever. I am eagerly waiting for your necessary action in this regard. Thanking you. With best regards, Malay mohanty Mobile: [protected] Email: [protected]@gmail.com Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. | |||||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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We sincerely apologize for the inconvenience caused to you.
This is with reference to your concern regarding refund of order number[protected]. We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.
For further assistance feel free to call us to our customer care number at[protected].
Assuring you of our best services always!
Warm Regards,
Team Yepme