[Resolved] Yepme.com — Product not received. Nor got the refund nor any message regarding the order status

Vividha Chaudhari

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411046
Website:	www.yepme.com

My order status when i checked the site showed as rejected.. But did not get any notification from the merchant about the order. Not giving me option to register any complain as i cannot register a complain for order that is not received, but what about my money??? Not the customer care is there to help u out. No one receives the call. A very poor service from a reputed brand like yepme.

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Jul 9, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Jun 08, 2017

Updated by Vividha Chaudhari My order status when i checked the site showed as rejected..But did not get any notification from the merchant about the order. Not giving me option to register any complain as i cannot register a complain for order that is not received, but what about my money???Not the customer care is there to help u out.No one receives the call. A very poor service from a reputed brand like Yepme.
Order id :33707669
Mode Of Payment: Credit
Order Status: Order Rejected

Verified Support

Jun 08, 2017

Yepme.com Customer Care's response Dear Customer,

Thank you for writing to Yepme.

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com
We look forward to having you shop with us again.

Warm Regards,
Yepme

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Comments

Soumya EB Saha

from Kolkata, West Bengal

Dear sir am purchased a product it's not good and I want to refund this item.. But there said that u have to send products following address.. And they provide me link also.. But this link not exist... I want refund this product and please payback my money in my bank account... My order ID 33714785 Mobile no [protected]