[Resolved] Yepme.com — Product ordered but not yet received. | |||||
My order no is 33706517. I have placed an order on 29th may but yet the product has not been dispatched. I have placed an order of kurta and nehru jacket. The kurta has been received by me but the nehru jacket is showing ready to dispatch for such a long duration. My complaint number on yepme is 3001299. Kindly deliver my product on urgent basis. The customer care service is very poor. They dont receive calls neither they respond to the mails. After receiving the call they have contacted the customer for resolving the issues. I have been trying to contact customer service for about 70times but it did not get connected to the customer service advisor. Please help me so that i can receive the product. Was this information helpful? | |||||
Jul 6, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jun 05, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order number[protected] We regret to inform you that as of now we are unable to process your order placed with us. The product as selected by you has received over whelming response and is currently not available; hence we are unable to deliver the same to you as promised. As a process we are going ahead and canceling your order. We have raised a request for a refund of your entire payment. The same will be processed in next 14-21 days Refund complaint ID-3001821 In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||||
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