[Resolved] Yepme.com — Product quality

mishrasgapipl

from Jodhpur, Rajasthan

Address:

New Delhi, Delhi, 110010

I have ordered shoes wide order id no 33283137 dtd 11.2.2017.
The order was delivered on 13.2.2017.
One of the shoe is having very poor quality and the shoe soul has completely came out and the shoe become useless.
Pls look in to the matter and help to sort it out.
I have contacted their customer care for replacement but no positive response.
I have been using this company products and never got any quality problem in the product, other than this particular shoe which i have rarely used as its ordered only for my morning walk.
My humble request is that i want justice to be done and the product to be replaced.

+1 photos

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Jul 23, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2017

Yepme.com Customer Care's response Dear Customer

We would like to inform you that we offers 30 days refundreplacement policy. After this time limit we can not do refundreplacement

Warm regards
Team Yepme