[Resolved] Yepme.com — Refund

rahulverma398

from Delhi, Delhi

Address:	Gurgaon, Haryana, 110085
Website:	www.yepme.com

I bought a pair of shoes from yepme against order id[protected]
Yepme Casual Shoes - Brown) on 07-Dec-16. I was having size issue with the product so I returned the product and requested for refund on 10-Dec-16. I also emailed them the courier receipt of Rs. 150 and order amount Rs. 399 so that they can process the refund to my account. It makes me really annoying that its been more than a month they have not yet credited the amount into my account. Please help in this regard.

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May 11, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32935569.

We regret to inform you that your refund is getting much delayed due to unavoidable reasons.

We alternatively suggest you to take refund in form of Coupon, should you agree to this, please revert and confirm.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Jan 14, 2017

Updated by rahulverma398 No I don't want refund in the form of coupon. Kindly refund the amount either in my yepme account or do a NEFT directly to my bank account. A prompt action is required from your side.

Jan 17, 2017

Updated by rahulverma398 Please provide me coupon of courier charges Rs. 150 and transfer my amount which I had paid for the product Rs. 399 in my bank account at the earliest.

Jan 17, 2017

Updated by rahulverma398 These people are not even reachable on the phone. Their number is totally fake, no one ever picks the call to answer. What the hell !!!

Jan 28, 2017

Updated by rahulverma398 Its been 2 months now. Still no refund in my bank account. I have already sent them the bank account details. Bull #### service of yempe