[Resolved]  Yepme.com — Refund for multiple orders

Address:110037
Website:yepme.com

Dear sir/mam,
I want refund of my multiple cancelled orders. Please read it carefully:-

1) i have not received the refunded amount 1257/- of cancelled order id 33445025. It was cancelled on date 24 march2017 (Credit was paid by netbanking).

2) two more my orders[protected] rs) and[protected] rs), ordered date 24march2017, with 6 tshirts each, were delivered by new order[protected]With only 5 tshirts) and[protected]With only 4) respectively. 3 tshirts were cancelled due to unavailability in your stock. Refund the cancelled tshirts 449/- appox.

3) i ordered shoes on 22 april 2017, order id 33567271, paid 260/- (Credit) by netbanking. Today courier man delivered it but he took me cod (Cash on delivery) charges 325/- why he charged me 325 rs even i already paid for it by net banking? Refund my 325/-

(4) i book order[protected] rs) on 22 april 2017. There were 12 tshirts, i ordered. I only received 6 tshirts today, order id[protected] tshirts),[protected] tshirt),[protected] tshirt). This order status show dispatched. I am not receiving remaining 6 tshirts.
Refund 848/- (Half of credit).

Please take action on my query as soon as possible. Refund my total amount 2878 rs appox. Thanks!
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Jun 9, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
May 08, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number 33445025, 33460713, 33488107 & 33603432 and delivery of order number 33615488 & 33611388.

We have forwarded your request regarding refund and delivery to the concerned team and we shall get back to you as early as possible.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme
Complaint comments 

Comments

I ordered three tops from yepme but 2 of them doesn't fits me. I tried to contact via mail and calls but there were no response. and when i mailed to their coustomer service it say their mails are full so your mail can't reach them. And the refund id does not reply. I dnt know what to do next.
order number[protected]
Yepme.com Customer Care's response, May 8, 2017
Verified Support
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding order number 33586203.

We would request you to let us know that you wants refund or replacement so that we can register the complaint and arrange reverse pick up.

In case of any further assistance and feedback, you can write us at refund@yepme.com

Warm Regards,
Yepme
I became recent victim after purchasing from yepme.com.

It seems in prima facie that yepme.com is doing unethical business, trying to cheat customers and making fraud. I myself tried to call over the customer care number Customer Care[protected]:00 AM - 7:00 PM (7 Days a week) given on their website and also tried to send the email at customer.[protected]@yepme.com but both are not working. Yepme has tailored their phone as well as email not to respond as they know they are doing will-full cheating.

However hard you may try to contact them, but they will never respond. So WHAT IS SOLUTION !

Do not worry, you just need to file a complaint with consumer court at to http://www.consumerhelpline.gov.in or call at[protected]. Remember, before, filing complaint you have to show that you tried your best to contact yepme.com but they did not respond to your call/email. Do the Audio Recording the music tone you are getting on yepme costomer care number, it will show the date and time duration you tried to contact them. Even the return emails shows that email of yepme is not working. This is another evidence. When you file your complaint with consumer court, they will enforce yepme not only to resolve your genuine issue but also will ask yepme to suitably compensate you for your legal expense, time wasted due to issue created by yepme, etc.

Hope it will resolve your issue. Contact me for any further help. Stand for your right, to ensure justice do hesitate fight ! One is not hesitating is openly cheating you, but you are hesitating for even asking for your right!

Santosh
I am getting Promotional SMS from yepme.com

Please stop sending the sms. Below is the message content.

My No. [protected]

From: VM-IYEPME
Message content:
1 HOUR SALE!
But any 2 products
FLAT @ Rs. 299 only
http://smsd.in/f1PFpkZC

BUY 1 GET 1 FREE on
Shoes FLAT @ Rs.499
http://smsd.in/fzTAUybo

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