[Resolved] Yepme.com — refund issue

Luzun

from Siliguri, West Bengal

Address:

754035

I had ordered from yepme on 13th aug 2017 with an order id 33824839. My items got cancelled due to stock issue. I had paid an amount of 1257rs through net banking, as per customer care they said i'll get refund in 3days. But till now i haven't and they are not picking up my calls ([protected])

Kindly do something and help me to get back my money. I'll never buy anything from yepme. This is the wrost site i hv ever seen in my life and customer service is very very poor. I hv to wait 1-2hrs to talk to one of their representative.
Name-luzun kumar days
Mob-[protected]

+1 photos

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Sep 30, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We would like to inform you that as per our policy your refund will be process within 14-21 days.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Warm Regards,
Yepme

Sep 28, 2017

Updated by Luzun Its already been more than 21 days and I'm not getting my money.customer care not picking up my calls and no reply to my mails..just refund my money

Sep 28, 2017

Updated by Luzun They are just telling to wait wait...is this some kind of joke...or we have to do this in hard way...just tell me whether you will return or not ...after that I'll do the rest how to get my money back and file a case against yepme to get back my money and they will give compensation for extra time they have taken and gave me mental pressure

Sep 30, 2017

Updated by Luzun How can you say that its resolved...its more than 2months and I haven't got my money in my account...kindly try harder and force them in any way to return my hard earned money...yepme is a cheater organization