[Resolved] Yepme.com — Refund issue on net banking product cancelled | |||||
I have ordered this product on 2nd January 2017. I have paid through online banking. The product was continuously showing as status "ready to dispatch" Yesterday when i called customer care they are saying that it is cancelled. Though i was calling them from 4th january. They are saying it will be dispatched today and will get message about status And i didnot get any message or call or refund. Kindly help me. Was this information helpful? | |||||
Feb 25, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jan 16, 2017 Yepme.com Customer Care's response Dear Customer, Greetings from Yepme! We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding refund of order number[protected]. We would like to inform you that as per policy it will take 14-21 days for processing your refund in your account. We would request you to wait for sometime your refund will be processed within the given timeline. Once, we receive an update over the same we shall inform you accordingly. In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Team Yepme Verified Support Jan 25, 2017 Yepme.com Customer Care's response Dear Customer, Greetings from Yepme! This is with reference to your concern regarding refund of order number[protected]. This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us. In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme.com | |||||
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