Yepme.com — refund not being processed

Address:

400064

Name of Company: yepme.com
Name of Product: Shoes,
Order No. : 34087021
Date Of Purchase / Placed order : 16th July 2018
Amount Paid: Rs. 339/. by net banking

I couldn't cancel the order and later on my request the order was cancelled but till the date the Refund has not neem credited to my account.

I tried contacting customer care but the call is not been taken it is just
ringing. Also I have sent numerous mails but they do not respond it seems they do not intend to process the refund.