[Resolved] Yepme.com — refund not get | |||
This complain is regarding my order id "33707261". More than 2 months of cancellation of the item, i have not yet received my refund. I called yepme customer support so many times and they kept on giving me new dates but yet no result. This sort of activity is not at all expected from any renowned brand. Please look into the matter and get me my refund back asap... From: om. Dwivedi [mailto:om. [protected]@questretail.in] Sent: friday, august 11, 2017 10:23 am To: '[protected]@yepme.com' Subject: re: refund not get Reminder. From: om. Dwivedi [mailto:om. [protected]@questretail.in] Sent: tuesday, august 08, 2017 11:07 am To: '[protected]@yepme.com' Subject: re: refund not get Reminder. From: om. Dwivedi [mailto:om. [protected]@questretail.in] Sent: wednesday, august 02, 2017 4:33 pm To: '[protected]@yepme.com' Subject: re: refund not get Reminder. From: om. Dwivedi [mailto:om. [protected]@questretail.in] Sent: monday, july 31, 2017 12:19 pm To: '[protected]@yepme.com' Subject: re: refund not get Reminder. From: om. Dwivedi [mailto:om. [protected]@questretail.in] Sent: thursday, july 27, 2017 10:38 am To: '[protected]@yepme.com' Subject: re: refund not get Reminder. From: om. Dwivedi [mailto:om. [protected]@questretail.in] Sent: wednesday, july 19, 2017 4:35 pm To: '[protected]@yepme.com' Subject: fw: refund not get Reminder. From: om. Dwivedi [mailto:om. [protected]@questretail.in] Sent: tuesday, july 18, 2017 9:27 am To: '[protected]@yepme.com' Subject: re: refund not get Reminder. From: om. Dwivedi [mailto:om. [protected]@questretail.in] Sent: saturday, july 15, 2017 1:48 pm To: '[protected]@yepme.com' Subject: re: refund not get Reminder. From: om. Dwivedi [mailto:om. [protected]@questretail.in] Sent: monday, july 03, 2017 3:58 pm To: '[protected]@yepme.com' Subject: fw: refund not get Fyi — From: om. Dwivedi [mailto:om. [protected]@questretail.in] Sent: monday, july 03, 2017 10:00 am To: 'customer. [protected]@yepme.com' Subject: refund not get Hello, Please note that i have placed an order with you order no.[protected], by paying online and received an sms for the same confirming the order and getting delivered within next 3-5 days but the product that i received was spoiled and small size. Then i proceed to reverse pickup and it was successfully reverse picked on 01/06/2017 and got a confirmation sms that refund will process in 48 hrs, but after this time when i did not get my refund then call to customer care they told me that refund will process after 14-21 days now 1 month has gone but i have not received my refund. Even after calling on customer care number, no one is picking up instead the hold on tune is going on for long periods of time. Please do the needful asap. Regards Om dwivedi [protected] Was this information helpful? | |||
Sep 15, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Aug 12, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund of order number[protected]. We have forwarded your request to the concerned team and we shall get back to you as early as possible. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Warm Regards, Yepme | |||
1 Comment | |||
Comments
I am facing same problem .. no refund .. no one is picking phone ... no reply of mails from [protected]@yepme.com
Reply
55%
Complaints
2312
Pending
90
Resolved
1197
View all 2312 Yepme.com reviews & complaints
+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
View all Yepme.com contact information