[Resolved]  Yepme.com — Refund not Initiated more than 3 months passed

Address:Gurgaon, Haryana, 122001
Website:www.yepme.com

Sir I bought shoes from yepme.com on dated 11-sep-2016 vide order no. 32229780 of Rs 374. I returned the product as size was not ok. But my refund is not initiated yet. I called many time to Customer care and always they say that refund will be initiated in 72 hours. Now more that 3 months passed and I harassed by calling them again and again. even they asked my bank detail and I provided them two months ago. Last time I called at yepme customer care[protected] and the gurranted to refund in 72 hours. but still my refund not iniiated. Kindly look into the matter and resolve my problem as soon as possbile.

Jashanpreet Singh
Mobile. [protected]
email [protected]@gmail.com
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Mar 2, 2017
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2017
Yepme.com Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is in reference to your concern regarding refund of order number[protected].

We would like to inform you that we have forwarded this concern to our concerned department. We wish to assure you that we are working upon your concern on priority basis. Once, we receive an update over the same we shall inform you accordingly.

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Warm Regards,
Yepme
Verified Support
Jan 22, 2017
Yepme.com Customer Care's response
Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com
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