[Resolved] Yepme.com — Refund not issued even after 1 month | |||||
Order no. 33655416 placed on 13th may 2017 payment made online through debit card. Payment was processed and also confirmed by yepme. I had to cancel said order due to some irregularities in discounts. After i contacted customer care, the order was cancelled on the same day and was given assurance (Including 1 email attached) that the amount paid will be credited back to my bank account within 10-14 days. After waiting for the said duration and despite making numerous phone calls to their customer care, i have still not received the refund as of 12th june 2017. Was this information helpful? | |||||
Jul 14, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 Yepme.com Customer Care's response "Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order number[protected] We understand that you are waiting for long time & there is a delay in process of your refund. However we have already escalated the concern to respected team & we assure you that your issue will be resolved on priority. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team" | |||||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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I received the order 33716184 but still I didn't get my second Order 33716185.
So I request you to get me delivered my second order which is[protected]yepme smash sports shoes - Black and fluorescent green).