Yepme.com — Refund not paid | |
I ordered two saree from Yepme and I paid the amount Rs.1274/- through my SBT Online Bank. After one week I checked my order status and it says that shipping is pending. I got information from their customer care that the ordered items were out of stock and it will take more time to shipping. So I confirmed her (customer care representative) to cancel my order and she said my refund will credit within 5 -7 working days. Now it is more than 10 days since i cancelled my order. Every time When I contact customer care they repeating the same answer that it will resolve next 3 working days.
I feel YEPTME is a fraud/fake site to took customers money. Let me know how can i file a complaint consumer court about online cheeting.?
Order details are below
Order Id : 4417931
Mode Of Payment : Credit
Order date : Dec 10 - 2013 Total Amount : INR (Indian Rupees) 1274
Was this information helpful? | |
|
Yepme.com customer support has been notified about the posted complaint. | |
 7 Comments | |
Comments
After several contact to their email and customer care I got a mail from yepme regarding my refund is processed and it will reflect in my account 2-3 working days. Six days over now. Today (08/01/14) I got a mail which says their refund gateway got some technical problem and my refund will take longer than expect. The details of all mail contact is attached with this. Check it
![]()
Reply
They delivered the wrong product from which I've ordered. Attached image is the pair of shoes they have delivered for Order No: 4369607. In the pair, one shoe(left side) was the one I ordered and they delivered wrong shoe, size...(right side). I resent the product to their warehouse and it was delivered to them on 23rd Dec 2013. I've been asking them for my refund since one month and there is no response from their side. Attaching the image of the product that I've received.
They delivered the wrong product from which I've ordered. Attached image is the pair of shoes they have delivered for Order No: 4369607. In the pair, one shoe(left side) was the one I ordered and they delivered wrong shoe, size...(right side). I resent the product to their warehouse by booking a complaint and it was delivered to them on 23rd Dec 2013. I've been asking them for my refund since one month and there is no response from their side. Attaching the image of the product that I've received.
![]()
![]()
worst quality
hi, today i got delivry of jeans.product no[protected].it is more than worst .i want my refund as soon as possible.kindly request to slove it.size issue and no good choice
due to size problem and unsatisfatory with the product wil like to retirn the product and get my money backNo refund till date and even blocked account
The worst service delivery network and Customer Care a company can have Placed a order on 3rd October still neither order reached nor refund Your Customer Care telling me to wait for 3-5 days since last 40 daysCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
55%
Complaints
2312
Pending
90
Resolved
1197
View all 2312 Yepme.com reviews & complaints
+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
View all Yepme.com contact information