[Resolved] Yepme.com — Refund not processed for 60 days. | |
I have ordered t-shirts on 12th april. Order number: 33511830. I have returned it on 20th april. Till now i did not receive refund. I have sent so many mails to [protected]@yepme.com and got the following replies on different dates. Got mail from 27th april - "we would like to inform you that once we will receive your return product and quality check will be validated then we will process the refund in next 14 to 21 days.". On may 17th - "we would like to inform you that your refund is in under process which will be done in given timeline." On june 3rd - "this is to inform you that we have received your returned product and quality check is validated and post quality check it takes 14 to 21 days to process the refund, we will process your refund within the given timeline." How long this timeline is going to be? Every time they are saying it will take to 14 to 21 days, but not returning refund. It's almost 2 months of returning the product. I have not received refund. Worst customer service from "yepme.com" Was this information helpful? | |
Jul 14, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jun 12, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order number[protected] We understand that you are waiting for long time & there is a delay in process of your refund. However we have already escalated the concern to respected team & we assure you that your issue will be resolved on priority. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |
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