Yepme.com — refund not processed for aug 2017 order

RangaPrasad Vasudevan

from Chennai, Tamil Nadu

Address:	New Delhi, Delhi
Website:	www.yepme.com

Hi,
I made payment 2 times for a shoe by aug 3rd 2017, the amount (Rs.2090 for 2 payments) got deducted from paytm account, but the order didn't get processed. I have been calling yepme more than an year, either call would not get connected or the executive will say we will process in 5 days, but nothing will happen.
I have been calling yepme every week there's no response and as well there's response as well for the emails.
Can someone help me on this?

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Yepme.com customer support has been notified about the posted complaint.

Oct 22, 2018

Updated by RangaPrasad Vasudevan I don't have the order number for the failed orders because the app is storing the information about only the successful orders.
But when ever the call gets connected the executive will say they can see failed orders but will not process the refund.

Oct 25, 2018

Updated by RangaPrasad Vasudevan Adding few more details.
2 Unprocessed orders payment was made thru Paytm wallet and after 2 failures I made successful order using credit card

Oct 27, 2018

Updated by RangaPrasad Vasudevan I'm still calling Yepme but no response from them .Any update from your side?

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Comments

Yashulikhi

from Tirupati, Andhra Pradesh

I have ordered a shirt last Sunday ...they told me that it will be delivered in a week but no it is not ...my order is very necessary to me ...plzzzzzzzz make my order to come fast as possible ...this is too late, as u promised me to be received my order in a week but no 😕 totally upset with this ...