[Resolved] Yepme.com — Refund not received

kunal dhariwal

from Wallajahbad, Tamil Nadu

Address:	Gurgaon, Haryana, 600001
Website:	www.yepme.com

It's been more than a month and still i did not get my refund from them.
My order id is 32641845 and amount is rs.250.
I've been contacting them since 1 month and still they're like it's being processed but i didn't get any refund yet.
They sent two shoes for the same leg.
This is how they make customers fool.
I've sent the item back more than a month ago.

Please see to it that i get my refund soon or else I'll have to file a court case against them for forgery.

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Jan 16, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 32641845.

We would like to inform you that we have already escalated your concern to our concerned department, once we will receive an update over the same we will inform it to you accordingly.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Verified Support

Dec 10, 2016

Yepme.com Customer Care's response Dear Customer,

Greetings from Yepme!

This is with reference to your concern regarding refund of order number[protected].

This is to inform you that we have processed your refund from our end. It may take 5 to 7 working days to reflect into your account. Kindly cross check with your bank statement and get back to us.

In case of any further assistance or feedback, please feel free to write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme.com