[Resolved] Yepme.com — refund not received | |||||
Order placed: 30/06/2017 Order id : 33779216 Tracking no : grw373394 Payment : debited (Rs - 838) through south indian bank debit card Status: order rejected Respected sir, I had ordered two pair of shoes form yepme.com on[protected]. And paid cash (Rs – 838) through debit card. After that i didn’t get any updates from yepme.com. Then i had track my order, status is “ready to dispatch”. After that i had register a complaint about slow delivery procedure. Later the order status is “pending for dispatch”. Finally yepme.com rejected my order. Again i had to register complaint, that time yepme.com replay me that { dear customer, your complaint cannot be registered as your order is cancelled. For further assistance please contact our customer care} and so many times i tried to call customer care but no replay. So please take necessary action against yepme.com for refunding my money. Yepme office address: 312 f, 3rd floor, centrum plaza, golf course road, sector 53, gurgaon – 122001, haryana, india Yepme office phone number: +91-[protected] Yepme email id: [protected]@yepme.com Was this information helpful? | |||||
Aug 27, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jul 26, 2017 Yepme.com Customer Care's response Dear Customer, Thank you for writing to Yepme. This is in reference to your concern regarding order number[protected]. The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days. In case of further assistance and feedback feel free to write to us at [protected]@yepme.com We look forward to having you shop with us again. Warm Regards, Yepme | |||||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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Kindly solve the matter on very urgent basis