[Resolved]  Yepme.com — Refund not received, returned the item on 11/06/2017

Address:	560037
Website:	www.yepme.com

Hi,
I have purchased the bellies from yepme.com in 1st week of may, and received the item on 2nd week of may, when opened the items, it was defective and raised the complaint same day to yepme and returned the same items to yepme on 11/05/2017. I got a mail from yepme that they received the item on 16/05/2017 and it will take 14-21 days to reflect the amount in your account in the same mode. But when i called them on 09/06/2017 that it's more than 21 days now and i haven't received my payment yet, they said it didn't process only, means they dumped my complaint and again they raised a complaint and said you will get money with in 5 days, but it didn't come till date, when i called them again today, they said the same it's not in process, it will take another 15 days for getting the refund. It shows that they don't want to refund my money. When calling them, it holds the call for 15-20 mins, and unnecessarily wasting the money on call too as they don't have toll-free number also. Kindly find the attached screenshot of the yepme in which they stated that i will get my refund with in 14-21 days. My order i'd is also written in that.