[Resolved] Yepme.com — Refund not received yet

Rajesh Noahark

from Thiruvananthapuram, Kerala

Address:	Gurgaon, Haryana, 11037
Website:	www.yepme.com

Sir i have a complaint against yepme.com commonly known as yepme, i ordered a watch worth rs. 434 on dated 19/05/2017 received on 26/05/2017. But received item change and also note that shows in attached picture, the ordered watch packed in a dirty box with "rust" and a labeled "pin complaint". I requested to refund my money to yepme via facebook chat. They said i want to returned that received watch to one address they send me that is
"growthways trading pvt. Ltd. K-618,
Rangpuri ext. A-block,
Near tata telco bus service station,
New delhi–110037"
I returned that product to this address via speedpost and awb number is el[protected]in. But still[protected].00 pm) yepme replied not received my courier...

Rajesh r
Trivandrum, kerala
[protected]

+8 photos

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Jul 8, 2017

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding order number[protected]

We would like to inform you that we have received the tracking details only, once we will receive your product and quality check will be validated then we will process the refund within 14-21 days and also send the Coupon code worth Rs.150 and you will be able to avail it in 90 days.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team