[Resolved] Yepme.com — refund of cancelled order[protected]

Ravali Latchireddy

from Bengaluru, Karnataka

Website:

yepme.com

I have ordered the subject order on 24th feb'2017 and paid rs. 280 through paytm gateway but i have cancelled on the same day (24th feb'2017) because i want to buy other product.

I got a message saying that refund is initiated and it will take a week time to process.

It has been more than 2 weeks but i didn't receive my refund money.

As i tried to contact customer care[protected] they will keep me on hold for morethan half an hour long.

I doubt that yepme.com is cheating its customers.

Please look in to the issue and resolve the same at the earliest.

Hope this consumer complaint will work for me.

Thanking you in advance.

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Apr 27, 2018

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

Yepme.com Customer Care's response Dear Customer,

This is with reference your concern regarding your order[protected].

We have forwarded your request to the concerned team and we shall get back to you as early as possible

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme

Apr 06, 2018

Updated by Ravali Latchireddy Dear sir,

As per Yepme Refund policies it has to resolve the refund issues maximum within 21 days from the date of cancelling order. No it has been morethan 40 days but they haven't come back till now.

I tried calling customer care also but no use as they are not picking up customers calls.

Please take into consideration and look into the issue seriously as there are so many complaints against yepme and resolve at the earliest.

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Comments

PUNEET ASWANI

from Visnagar, Gujarat

We have ordered wrist watch on[protected], wide their order no.34052668, Amount Rs. 538/- was paid online on same day, but after so many follow-up there is no response from the yepme. I want my money back immediately.

PUNEET ASWANI
[protected]
[protected]