[Resolved] Yepme.com — Refund of order number 33533677

Yash N

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400065
Website:	Yepme.com

Hello,

I had returned yepme product via courier service and i had received a mail that the product was received and it will take 14-21 days for the refund process to complete (Something related to quality check).

Now nearly a month has passed still no money has been refunded and yepme has said - "we regret to inform you that refund is getting much delayed due to unavoidable reasons.
We alternatively suggest you to take refund in form of coupon, should you agree to this, please revert and confirm".

But i need my money back and nothing was said before purchasing that they will refund in the form of coupon. I am really dissatisfied with yepme and if they don't refund me i am going to spread this message across my friends.

Amount payable:
Courier charge - 248 rs.
Product charge - 1398 rs.
Total - 1646 rs.

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Jul 1, 2017

Complaint marked as Resolved

Atlas! They refunded me via money. No contact or call was done to me. Just received the sms on phone regarding refund from zip code 400614. Thank You - consumercomplaints.in

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2017

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding order number[protected]

We understand that you are waiting for long time & there is a delay in process of your refund. However we have already escalated the concern to respected team & we assure you that your issue will be resolved on priority.

In case of any further assistance and feedback, you can write us back at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team

Jun 25, 2017

Updated by Yash N Still no refund has been processed.