Yepme.com — refund problem

Address:

246174

I have still didn't get my money back. While i lodged my complaint 10 september 2017. All my communication copy paste below.
Regards manmohan singh bisht

Ma manubisht69 on sep 10, 2017
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My order number is 33857516 dated 03 september 2017 which sud b delivered upto 08 september 2017 as per yepme declared. But even so far they didn't respond about it. Order status shows ready for dispatch. All customercare no. Respond nothing. I tried to contact yepme too many times but disappointed at end. Please deliver my order or refund my money.


Complaint status
[sep 10, 2017] yepme.com customer support has been notified about the posted complaint.
Updated by manubisht69, sep 12, 2017
Yepme rejected my order but neither contact me nor refund so far.
Updated by manubisht69, sep 13, 2017
Can i get a working contract no of yepme? My problem still as it is.
Yepme.com customer care's response, sep 14, 2017
Dear customer,

Thank you for writing to yepme.

The product selected by you has received an over whelming response and is currently out of stock. We regret to inform you that we are unable to process your order. We have raised a refund request from our end which will be processed within 14 – 21 days.

In case of further assistance and feedback feel free to write to us at [protected]@yepme.com

We look forward to having you shop with us again.

Warm regards
Yepme,
Updated by manubisht69, sep 15, 2017
It is nice to see some commenication from your end. If it is possible availability of order, you may reconsider for delivery instead of refund. Please confirm and respond soon whatever possible from yepme end. It will be better if telephonic conversation is possible.
Complaint comments 2 comments updated: sep 15, 2017