[Resolved] Yepme.com — renowned name committing fraud | |||||
I had bought shoes from yepme mobile app on 15th aug'2017. The product was supposed to be delivered between 7days. But the order got cancelled from yepme's end on 8th day. Also even after cancellation of order, yepme doesn't care to even inform the customer. Its the customer who has to find out why the order is cancelled. On top of that they do not give refunds. I have been following up with yepme for than a month, around 45-50 days, but updates. I have raised complaints on their app. But no updates only we receive a text message mentioning the complain no. Also the call center is a pain. The customer has to wait for hours and hours to talk to an executive. Also the customer care no. Is not a toll free no. It adds up to the customer's mobile bill. So with so many follow ups yepme should at least have some courtesy to reply and update their customers. Very dissatisfied and disappointed with yepme Need an action on this on urgent basis Regards, Pankaj m. Was this information helpful? | |||||
Nov 12, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Oct 03, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund of order number[protected]. We have forwarded your request to the concerned team and we shall get back to you as early as possible. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Warm Regards, Yepme Verified Support Oct 03, 2017 Yepme.com Customer Care's response Dear Customer, Thank you for writing to yepme.com. We appreciate the opportunity to assist you. This is with reference to your query regarding order placed with Yepme.com. Kindly ignore previous mail We have not found any order, We would like to request you please let us know your order number so we can help you accordingly. In case of any further assistance and feedback you can write to us at [protected]@yepme.com. Assuring you of our best services always! Warm Regards, Team Yepme | |||||
 2 Comments | |||||
Comments
I placed an order on 17th September 2017 and made the payment of Rs. 1927/- through debit card.
But i cant recieved any order I have been calling your customer care but nobody responds.
my order id is[protected]
But i cant recieved any order I have been calling your customer care but nobody responds.
my order id is[protected]
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The order was given on May 17/9/2017, but this order has not reached me. Order Dispatch in the order statement shows that Joe's call centers call. That will be settled within two days, but no action has been taken yet. Also, I have been deceived. I have made payment online. My order no 33880149.