Yepme.com — Still money not refunded to my account

Madhura Gowda

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

After telephonic conversation got confirmed that money will refund to my account as the product is out of stock to return the same product back with a different size. But still I did not get money to YepMe Credit. What is the status on that? It has been already a week and the complaint lodged months before. Should I wait a month to get a refund amount? Please let me know.

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Yepme.com customer support has been notified about the posted complaint.

Jul 10, 2015

Updated by Madhura Gowda After telephonic conversation got confirmed that money will refund to my account as the product is out of stock to return the same product back with a different size. But still I did not get money to YepMe Credit. What is the status on that? It has been already a week and the complaint lodged months before. Should I wait a month to get a refund amount? Please let me know.

My Order details: Order Details: ORDER ID: 13239992 and Complaint ID: 13117306.

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Comments

Yepme.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Madhura,

We sincerely regret for the inconvenience caused to you !

Would like to inform you that we have escalated your case to the respective team and it will be resolved on prior basis, however maximum Tat for the refund is of 14-21 days so we request you to bear with us in the interim.

Assuring you best of services!

Regards
Yepme Team.