[Resolved]  Yepme.com — still no action

I have submitted a complaint on 16th nov but still no action from yepme for order no. 33956617... Where should i complaint for speedy action

The original complaint...

I have ordered nehru jacket on 8th nov 2017 with order id 33956617... The yepme site shows that order is rejected from their end... Seeing this as a transaction failure i have already confirmed with billdesk and paytm for successful payment to yepme..

I m calling them from last 4 days daily 20 times but no response and hav sent email also
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Jan 8, 2018
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2017
Yepme.com Customer Care's response
Dear Customer,

This is with reference your concern regarding your order[protected].

We would like to inform you that we have not received payment for this order. If payment got debited from your account then share your account statement till date

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme
Dec 11, 2017
Updated by tej181281
I have already mailed the full Paytm statement and billdesk mail that they have made payment to yepme...but still no response from yepme...if billdesk is confirming that they have made payment then why so much commotion why can't I get refund instantly...plz process it fast...it has been over one month...of chasing the money...still i[censored] want I m attaching billdesk mail

Complaint comments 

Comments

As I ordered 2 items from yepme.com on 18 Nov 2017 of 1000rs(prepaid), still I'm not received any update from yepme. There no contacts available in website...no tracker for order..if i view my account...its displayed 'no orders'.

Pls do needful

Order no:33970457

You have been fooled and cheated and you are not the only one. Many people have been cheated. Just search for yepme complaints in this forum and you will know. Now you need to file complaint with indian government consumer helpline against yepme like many have done.
See this previous complaint https://www.consumercomplaints.in/yepme-com-paid-amount-not-refunded-c1805226

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