[Resolved]  Yepme.com — watch placement

Address:400076
Website:mumbai

Dear sir,

Yesterday 27th november, received a yepme parcel through courier. The chronograph watch which i received in not in working condition, it is completely dead.

I have order a women and they supplied a men not functioning watch i will appreciate very much if you could kindly replace the same and send me ladies watch. May i request you to arrange to collect the same at the earliest.

My mb no. [protected]

Dattaram
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Jan 7, 2018
Complaint marked as Resolved 
Yepme.com customer support has been notified about the posted complaint.
Verified Support
Dec 06, 2017
Yepme.com Customer Care's response
Dear Customer,

This is with reference your concern regarding your order[protected].

We would like to inform you that Reverse Pickup have been arranged from our end. This will be done within 72 working hours. The courier person will contact you before coming to your place. The courier person will provide you a courier receipt after successful handing over of the product to him by you.

We request you prepare the parcel for return with original packaging, tags and invoice

Once we receive the product, a quality check will be done. Post the quality check is cleared; replacement order will dispatch in next 72 hours

In case of any further assistance and feedback you can write to us at [protected]@yepme.com.

Warm Regards
Team Yepme
Complaint comments 

Comments

My Order No 33949132 I Want To Replace My Shoes And Not Giving Response I Have Call Too Many Times But They Didnt Answered The Call And I Have Order On 04, Nov 2017 And The Date Im Complaining You Date 21, Nov 2017 Still They Are Not Giving A Response And Service Also Not Good So Kindly Look Into The Matter And Take Action Or Refund Those Money

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