[Resolved] Yepme.com — yepme watch - order number :[protected] want refund of rs.658+courier charges + compensation for worst service | |
I ordered a watch from yepme on 17/04/2017 for rs.658 and made a online payment from deutsche bank debit card. However, i received the product 19/04/2017 and realised that the dial glass had a scratch and was broken. Hence, i sent a mail to [protected]@yepme.com on 20/04/2017 as i wanted to return the faulty watch and demanded for rs. 658 paid for the watch along with courier charges. Reverse pick up was arranged and faulty watch was collected from me on 24/04/2017. However, it is almost seven months since faulty watch was collected and i have not received a refund except a standard reply on mail telling we have forwarded your concern to the concerned department. Worst customer service ever. How can somebody take so long to refund. People please think before you order anything from yepme as their customer service is extremely poor. National consumer complaint number against yepme - 414814 Order number : 33532082 Awb number : [protected] Was this information helpful? | |
Dec 30, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Nov 22, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is in reference to your concern regarding refund of order number[protected] . We have forwarded your request to the concerned team and we shall get back to you as early as possible. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Warm Regards, Yepme | |
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+91 11 6637 2424 (Customer Care)
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Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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No response from the site
paid already by using internet banking
Cant track the consignment
cant cancel the order also
Order ID: 33959762
Booked: (Nov 11, 2017)