[Resolved] Yepme — I want Refund of money

Jiteshkrs97

from Kanpur, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh, 226021
Website:	Www.yepme.com

I ordered 3 t-shirts and a watch on yepme on "15th August 2016" delivery was not successful and they promised for the refund. I email them for my refund but no action was taken. My "order number" is "31899343" please take strict action against them. I called them many times and when asked for refund they promised to be resolved with 2-3 days but no refund was credited.

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Nov 26, 2016

Complaint marked as Resolved

Yepme.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Yepme.com Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused to you.

This is with reference to your concern regarding refund of order number 31899343.

We regret to inform you that due to some technical issue with payment gateway we are unable to process the refund in the same account. Therefore, we request you to share your different bank account details so that we can process the refund or else you can also get the refund in form of Yepme coupon code. Kindly confirm us you would like to have refund in the bank account or in form of coupon code.

1) Account holder Name:

2) Account number:

3) Bank Name:

4) Branch Name:

5) IFSC CODE:

6) Account Type: Current/Saving

In case of any further assistance and feedback, you can write us at [protected]@yepme.com

Assuring you of our best services always!

Warm Regards,
Yepme Team