[Resolved] Yepme — Issue Regarding Delivery | |||||
On 17th June, two products are ordered and payment was made online. It's more than two weeks now that the orders are not received by me. When checked in Delhivery, it was down order rejected. Without my notice they did this and also no scope for me to refund since 14 days padded already. Tried calling customer service numbers but no response from the other side. And today for a call from a yepme guy, he refers me to initiate refund complain in [protected]@yepme.com which again is invalid website. This is biggest fraud fooling customers across India. Till now no action had been taken against the company. Was this information helpful? | |||||
Aug 20, 2017 Complaint marked as Resolved Yepme.com customer support has been notified about the posted complaint. Verified Support Jul 06, 2017 Yepme.com Customer Care's response Dear Customer, We sincerely apologize for the inconvenience caused to you. This is with reference to your concern regarding order number[protected] We would like to inform you that as per policy it will take 14-21 days for processing your refund in your account. In case of any further assistance and feedback, you can write us back at [protected]@yepme.com Assuring you of our best services always! Warm Regards, Yepme Team | |||||
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+91 11 6637 2424 (Customer Care)
+91 124 6637 2424 (Customer Care)
Orchid Centre, 2nd Floor, Right Wing, DLF Golf Course Rd, Sector 53, Gurgaon, Haryana, India - 122002
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Date : May 18, 2017
Mode Of Payment : Credit
Total Amount : INR (Indian Rupees) 657
Status : failed, refund in 7 days
Refund not credited, Customer care not responding. Unable to reach CC over email, phone or online contact form.
Seems fraudulent and crooked company.