Yepme.com — complain regarding refund

Mukta Panwar Agrawal

from Noida, Uttar Pradesh

Address:

Indore, Madhya Pradesh

As i have ordered in combo offer, but the product was not of the size i ordered.they send me the smallest sized footwear and labelled it as 7.and other items were also of different size and colour.i registered for online complain with complain no.1578712, i received the message on 05/05/2015 that my refund will be initiated in 10 days but today is 20/05/2015 and no refund has been received in my account and they are not picking up the phone.

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Yepme.com Customer Care

from New Delhi, Delhi

Verified Support

Dear Mukta,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is to inform you that we have forwarded your request to the concerned department. We would request you to kindly allow us 3-4 business days to resolve the issue.

Assuring you of best services always!

Best Regards,
Yepme Team