Yepme.com — Denying to replace the ordered product already taken from me

Shirley Alwyn Aranjo

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

My name is Suvarna Aranjo and my email id is : [protected]@gmail.com. I placed an order on Yepme website for 2 shirts, 3 T-shirts, 1 trouser and 2 jeans on 12th Sept 2014 I faced a problem with the size of trouser and jeans so i called up their cust care who asked me to choose the other items in the same price so i chose two other items as a replacement for jeans and there was no replacement for the trouser so i asked them to refund me the amount. they asked me to courier the items to their address : K-618, Rangpuri Ext. A-Block, Near Tata Telco bus service station, New Delhi. they received the courier on 8th Oct but now they are saying that they will only refund for the trouser but will not send the replacement for the two jeans . This is how they cheat their customers. I am attaching the courier receipt as proof as they are denying the receipt of courier also.

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Yepme.com customer support has been notified about the posted complaint.

Nov 05, 2014

Updated by Shirley Alwyn Aranjo No Support is provided as a matter of fact they called up to ask the same thing and have just increased my medical problems. and have done nothing since then about the replacement .

The refund amount was Rs.649 and the amount refunded is Rs.346. the owners of yepme are just a bunch of cheaters Vivek Gaur, Sandeep Sharma and Anand Jadhav. Gaur who have an engineering degree from IIT but are actually robbing the people of the nation by taking money online and not delivering the product.