Yepme.com — Money Not Refunded

My Order ID is 14708333. My order was cancelled due to out of stock. I receive a mail on Aug 14th as the refund process will be initiated with in 7 days. But it is almost 10 days and the money not yet credited in my account. So I think there is a norms for penalty for exceeding 7 days. Also I complained before 4 days and not yet received any response.
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Yepme.com customer support has been notified about the posted complaint.
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Dear Customer,


We sincerely regret for the inconvenience caused to you!


Dear Customer,


We sincerely apologize for the inconvenience caused to you.


This is with reference to your concern regarding refund of order number 14708333.

We would like to inform you that we have forward your concern to our concerned department. We assure you that your concern would be resolved on priority basis.

In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,
Yepme.com

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