Yepme.com — No status update on the order placed

I had placed an order of Pepe Jeans denim shorts on p Sep 2015 the date of delivery was 28th Sep 2015. The status still showing as pending for verification. I called up Fashionara, the vendor where Yepme has placed the order. They told me the product is out of stock thus in Yepme portal it is showing as pending for verification. Then I called up Yepme customer care. One of the pathetic service I have experienced till date. The lady with whom I spoke had zero knowledge of how to speak to a customer, how to address a query and she is saying you will have to wait when the product is available the delivery will happen. I am going to tell everybody that don't buy anything from Yepme.com it sucks. Really pathetic service. They should ideally shut their business. Now I am totally clueless where and with whom should I check my order status. I have even made the payment.
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Yepme.com customer support has been notified about the posted complaint.
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Dear Customer,

Thank you for writing to yepme.com. We appreciate the opportunity to assist you.

This is with reference to your query regarding order placed with Yepme.com.

We have not found any order matching your email id. We would like to request you please let us know your order number so we can help you accordingly.

In case of any further assistance or feedback, please feel free to contact us at[protected] or write to us at [protected]@yepme.com.

Assuring you of our best services always!

Warm Regards,

Yepme.com

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