Yepme.com — Not Getting Refund of my order

Address:

Mumbai City, Maharashtra

My Complaint Id for Yepme Refund Request is : 1020210. And I had courier my shoes on 19th of september and it was confimed from quality check on 23rd september and from that day it was told that refund would be processed with 10-12 working days. And I called them 6 times but they didnt reply very well and answered one thing only that it will take more 2-3days your refund is initiated. And it is now above 1 month so plzz Sir take some action asap. And i am attacing the photo of my courier reciept and in comlain details they changed the month of complaint to fool us. So Plz Its an big req. to take a strict action against them.